3 Reasons to Hire a NATE-Certified Service Technician

When looking to have your home’s HVAC system serviced, only a NATE-certified technician will do. A NATE certification doesn’t only help you narrow your pool of potential candidates, but also gives you the peace of mind that comes with knowing that your money is well spent on a service technician.

North American Technician Excellence, (NATE) is a non-profit organization that administers testing and certification for service technicians working in the HVAC (heating, ventilation, air conditioning, and refrigeration) industry. With the backing, respect, and support of the entire HVAC industry, NATE tests are developed by NATE educators, who also happen to be industry experts from across the country.

To become NATE-certified, technicians have to go through a series of rigorous certification tests. These exams are so intense that not all installation technicians pass them on the first try. Hiring a NATE certified technician has a range of benefits, and below, we explore three of these.

1. Reliable Maintenance


When you’re looking to maintain your HVAC equipment, it’s important to find a well-trained technician. This is because improper installations can add to your utility bills. Luckily, the extensive training that NATE technicians go through makes them familiar with all HVAC systems and models.

What’s more, these tests also ensure that they are staying up to date with the latest technology. By remaining up-to-date on the latest HVAC technology, HVAC technicians can provide you with all of the proper information you’ll need to make informed decisions for your home.

Every HVAC system comes fitted with manufacturer specifications that must be accurately followed during maintenance, installation, and repair. In addition, the services must adhere to industry-standard quality assurance. What this means is that NATE-certified techs are aware of the expected professionalism while also paying attention to specific manufacturers’ requirements.

2. Quick Installations


Another reason to hire a NATE-certified service technician is their efficiency. Their vast knowledge of all things HVAC allows these technicians to diagnose and repair problems quickly. Also, the fact that they have the technical know-how to get the job done right the first time immediately eliminates the chances of recurring issues or callbacks.

When you trust your HVAC service repairs to a professional, the frustration of having your HVAC equipment break down again a couple of days later is automatically eliminated. This is because the quality service offered by NATE-certified techs effectively saves you money on energy and utility costs in the long run.

By following the proper system performance checks and installation procedures, not only do they ensure that your system is operating at full capacity, but that you’re also satisfied with your HVAC system.

3. Customer Preference


When you hire a NATE-certified technician, you can rest knowing that you’re receiving high-quality services. According to a poll conducted by NATE, about 68 percent of customers were satisfied​ with their NATE technicians, compared to 44 percent who opted for non-NATE technicians.

In the actual sense, you wouldn’t trust your health to a doctor without any professional training, would you? Likewise, a NATE certification ensures that your home is in secure hands. A NATE certification lets you know that your HVAC technician has worked hard to earn their skills. It isn’t any wonder that they’re willing to go out of their way to offer quality customer service.

North America has about 34,000 NATE-certified techs, and that number is growing. The HVAC industry is both prolific and projecting major growth. Knowing this makes it important to have a gold standard for training and certification. The U.S. Bureau of Labor Statistics Occupational Outlook Handbook projects an HVAC industry growth of up to 15 percent by 2026. Knowing this, don’t you want to hire an HVAC company that hires technicians who are fully certified and prepared for any difficult task?

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